TalkTalk Enterprise has a Code of Practice.
Here's what it tells you:
- How to get in touch with us
- What our main services are
- How we advertise and promote our service
- How we recruit and train our sales staff
- How we contact our customers when we sell our services
- How we agree contracts with our customers
- How we process your order and what to do if you want to cancel
- How we bill you
- Where you can find out more about our prices
- How you report a fault on our service
- What to do if you want to complain
This code of practice is available for download as a PDF document:
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